
(500+)
Bought a baby bottle washer from them. After some months, it stopped working, giving me an error code. I've contacted Mimmis customer support and warranty claim department (saks ID MI-007908) on the issue, explicitly pointing out that we depend daily on the washer and timely help would be appreciated. I've also contacted the manufacturer (Baby Brezza) about the same issue. They said that the warranty claim must go through Mimmis, but that they're confirming the defect and that I should pass this information to Mimmis (along with the name of the contact person at Baby Brezza). All required information was sent to Mimmis warranty department. Last thing I've heard from them is "this issue is usually handled very quickly with a unit replacement, but we're currently talking with the manufacturer just in case". I've got that message two weeks ago. Since then I've asked for a follow up, but got silence in return. Three days ago I've sent them a email explaining that they're breaching section 30 of the Norwegian Consumer Purchase Act (Forbrukerkjøpsloven § 30): "a seller must resolve a defect within a reasonable time, without cost, and without significant inconvenience to the consumer". Hence if they won't address this in a timely manner, I'm forced to seek less graceful ways to handle the situation, including a charge back through my bank card, and contacting the Norwegian Consumer Authority (Forbrukertilsynet) on the matter. Three days later, I am still ignored, and will have to proceed to this plan B. Thanks, Mimmis. Because of you I wasted two weeks waiting, during which I had to hand wash breast pump parts and bottles for my infant son, boil them in a cooking pot, then dry them on a sheet of paper. The plastic got visibly brown, and I had a couple of hours less daily for such luxury things as sleep. Exemplar professionalism, and I hope you'll reap the fruits of it.
Bra varer og utrolig rask levering!
Veldig fornøyd med produktet og den raske leveringen👍
I am very happy with my experience shopping at Mimmis. They have a fantastic variety of products with so many color options to choose from. What really stands out is their customer support team, even when there are shipping delays or availability issues, they are always friendly, ready to step in, and quick to find a solution.
Amazing customer service 10/10! Replied super quickly, took time to even take a little video to help us with our car seat, incredibly kind and lovely people 🥰 Have bought several times from the website and will keep buying from mimmis! Super happy with them 🥰
Alltid supergod kundeservice, rask levering og hyggelige folk på support! De har tatt inn varer etter jeg har spurt og følger alltid opp om det skulle være noe. Stort utvalg og gode priser! Anbefales😁
Altså, wow. Mimmis kundeservice er fullstendig upåklagelig! Uten å gå i detaljer kan jeg si at om valget står mellom Mimmis og noen andre har jeg ingen tvil om hvem jeg velger. Raske, gode, og hyggelige svar.
Fantastisk kundeservice, svarer raskt og er veldig behjelpelig! Super fornøyd med varene og til en god pris. Varene kom også raskt i posten :)
Fantastisk kundeservice! Produksjonsfeil på varen jeg kjøpte, ingenting butikken kunne forutse. De ordnet opp i problemet på dagen og ny vare ble sendt til meg. Kommer definitivt til å handle her igjen.
Når jeg kjøpte én for lite, svarteliste de umiddelbart på mail og rettet opp og fikset på vipps slik at jeg fikk alt samlet. Superservice, selv i helgen

Prisene vises i NOK på butikkens side.
Butikken kan kontaktes på Norsk.
Tilbud telefonstøtte. Se butikkens hjemmeside for ytterligere informasjon.
www.mimmis.noFullstendig firmanavn: MIMMIS.NO AS
Organisasjonsnummer: 928793125