ElenaLungoci

Ble med 2016-01-11
1
Bidrag
1
Nyttige stemmer
Synsam
Dårlig
(18)
E
ElenaLungoci
1 anmeldelse
Forferdeligett år siden

The worst customer service I have ever been in contact with. They have misleading prices on their website just to lure you in and on top of that, if you call their norwegian contact number and you press 9 ( for english ), they transfer you directly to their swedish branch without any indication of it. So guess who spent 15 min on a phone call explaining what happened just to find out at the end that they are in fact the sweedish branch and I should not press 9 and pray for a norwegian employee. And when I called again and finally talked to a norwegian employee guess what, they reccommended to call the shop I had a disagreement woth in the first place and try to sort it out myself.

Jollyroom
OK
(500+)
E
ElenaLungoci
1 anmeldelse
ForferdeligEndret 7 år siden

This company has no respect for its customers. The customer service does not exist at all! I have been trying all means possible to contact them. The emails are answered late, phone line is always busy and they NEVER came back even after I've given my phone number for almost 10 times. I am still waiting for them to confirm a return, which I have sent an email about on the 19th of December. I have no words to describe the disappointment and the dissatisfaction for this company's services. Stay away!